Privacy Policy

Introduction

At Riche Fine Foods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products, including caviar and other gourmet foods.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms, please do not use our website.

1. Information We Collect

We collect several types of information to provide you with the best shopping experience:

  • Personal Information: When you make a purchase or create an account on our website, we may collect personal details such as:
    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit card or other payment details)
  • Non-Personal Information: We may also collect non-personal information about your browsing behavior, device type, and internet connection. This includes:
    • IP address
    • Browser type and version
    • Pages visited on our site
    • Referring/exit pages
    • Time spent on the website

2. How We Use Your Information

The information we collect is used to:

  • Process your orders and deliver products to you.
  • Communicate with you about your orders, updates, and offers.
  • Improve our website, customer service, and overall experience.
  • Protect the security of our site and prevent fraudulent transactions.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, shipping, and marketing services.
  • Legal Requirements: We may disclose your information if required by law, or in response to a court order, subpoena, or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These small files are placed on your device to track and collect information about your interactions with our website.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the functioning of our site, such as keeping your shopping cart active.
    • Performance Cookies: Help us understand how visitors use our website to improve functionality.
    • Targeting/Advertising Cookies: Track your behavior on our site to deliver relevant ads.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and SSL technology for payment transactions.

While we strive to protect your data, no transmission over the internet is entirely secure. We cannot guarantee the absolute security of your information, but we take every precaution to minimize risks.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or payment gateways. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before interacting with them.

7. Your Rights

As a user of our website, you have the following rights concerning your personal data:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual limitations.
  • Opt-Out: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website with the effective date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Riche Fine Foods
401 E. Las Olas Blvd. Las Olas, Florida 33301

Tel: (954) 414-0444